Returns Policy
Our Commitment to Your Satisfaction
At Stubbles and Sways World, ensuring your happiness is our top priority. We strive to make your shopping experience seamless and enjoyable. Our straightforward 30-day return policy reflects our confidence in the quality of our products and our commitment to your satisfaction. If, for any reason, you are not completely satisfied with your purchase, you can initiate a return within 30 days.
Return Guidelines
- Item Condition: Items must be returned in their original, unused condition, as you received them. Please ensure all original tags are intact and the item is in its original packaging.
- Proof of Purchase: A receipt or order confirmation is required as proof of purchase to process your return.
How to Start Your Return
- Contact Us: Email us at info@whiskersandwagsworld.com to initiate your return. Our dedicated support team will guide you through the process.
- Return Shipping Costs: Customers are responsible for return shipping costs unless otherwise specified.
Inspecting Your Items
Upon receiving your order, please inspect the items immediately. If you find any issues such as damage, defects, or incorrect items, please notify us right away. We are committed to resolving such issues promptly to ensure your satisfaction.
Exchanges
To process an exchange:
- Initiate the Return: Follow the steps outlined above to start your return.
- Place a New Order: Once your return is approved, you can place a new order for the replacement item.
Stay Connected
Keep up with the latest updates and stay connected with Stubbles and Sways World:
Contact Us
Whether you prefer email, phone, or an in-person visit, our team is here to assist you:
📧 Email: info@whiskersandwagsworld.com
📞 Phone: +1 (786) 550-4484
🕗 Business Hours: Monday to Saturday, 8:30 AM - 8:00 PM PST
📍 Office Address: 7901 4th Street North, Suite 13588, Saint Petersburg, FL 33702, USA
We deeply value your support at Stubbles and Sways World. Your understanding and continued support mean the world to us, and we look forward to serving you with excellence.